Reinstall CRANEbee on another computer
One of the most common support requests we receive is from users who have changed their PC and need assistance with installing CRANEbee on their new computer.
Please note that the instructions provided in this article apply only to single-user licenses. If you have a different type of license, please contact us for further guidance.
To begin, you will need to uninstall CRANEbee from your old computer. Follow these steps:
- Search for "CRANEbee Uninstall" in the Windows Start menu and run it.
- Follow the on-screen prompts to complete the uninstallation process.
At the end of the uninstall process, you will encounter a prompt that looks like this:
Please select "Deactivate now" in this prompt. This will ensure that the license is transferred back to our servers. If you are not asked to de-activate or encounter any issues, please contact our support team. We can assist you in resetting the license directly on our server. To do this, we will need your license key.
Once you have successfully uninstalled CRANEbee from the old computer, you can proceed with the installation on your new PC. Please refer to our installation guide, Installing CRANEbee for detailed instructions on this process.
If you have any further questions or encounter any difficulties, feel free to reach out to us. We're here to help!
Related Articles
AutoCAD opens new drawings when CRANEbee exports large projects
Issue Resolution for Multiple AutoCAD Drawings Opening in CRANEbee When using CRANEbee to export or synchronize large projects in AutoCAD, there is an issue where AutoCAD sometimes opens multiple drawings. This problem tends to occur on faster ...beeFix - Reinstall
Sometimes during an update the download, or the extraction of the downloaded files may fail. If such an error occurs it can help to reinstall the module which is affected. For this purpose the beeFix has a reinstall method. Here you can chose which ...How to install CRANEbee with a multi-user-licence
Installation Guide Multi-User-License(s) Please read the following description carefully. It contains many hints for the successful installation of a multi-user-license. If you have any questions or are stuck, please feel free to contact us at ...AutoCAD CRANEbee Toolbar
The CRANEbee Toolbar in AutoCAD is available after you first synchronize CRANEbee into AutoCAD using the "CAD-refresh" on the Job-Site. There have been instances after some reinstalls, that the toolboar disappears or does not open the tools anymore. ...Hardware and Software requirements
Minimum requirements: A stable internet connection. Microsoft Windows 10 64bit or Windows 11 Intel i5 7th Generation/AMD Ryzen 5 1000 Series 4GB of RAM At least 1GB of disk space. The actual needed space depends on your crane fleet. Recommended ...